Frequently Asked Questions
Explore our comprehensive help center to discover frequently asked questions that often arise.
If you can't find what you need, don't hesitate to contact us at the email: info@zapeotv.com
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What is this service about?
Zapeo TV is a prepaid online TV service that allows you to access a wide selection of online TV channels, series, movies, and exclusive content through the Internet. You can enjoy your favorite programs anytime, anywhere, without the need for long-term contracts or additional costs.
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What internet speed do I need?
We recommend an internet connection with a minimum speed of 20 Mbps to enjoy a smooth and high-quality streaming experience. However, keep in mind that the streaming quality can also vary depending on the number of devices connected to the network and the traffic load in your area.
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How much data does it consume?
Data consumption can vary depending on the selected streaming quality. As a reference, on average, one hour of streaming in standard quality can consume around 1 GB of data, while in high definition, it can reach up to 3 GB per hour. If you have a data plan limitation, we recommend using a Wi-Fi connection to enjoy the service worry-free.
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How many devices can I have?
Each account on our platform allows you to register a total of 3 devices. This means you can access the service from various devices like Smart TVs, tablets, smartphones, or computers. Additionally, you have the option to share the account with other members of your household, allowing them to enjoy the content simultaneously.
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Where can I watch? Zapeo TV?
On all your devices, so you have no excuse not to enjoy to the fullest! Our platform is compatible with a wide range of options, from Smart TVs like LG (models 2014 and onwards), Samsung, and Sony Smart TV with Android TV, to devices like Roku, Chromecast, Apple TV, and TV Box, turning your TV into a smart experience. If you prefer the convenience of your computer, you can also access through it. And to ensure you don't miss anything, take it with you using the app on your phone (available for Android and iOS).
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Prepaid: How does it work?
Our service is based on a prepaid model, which means we don't tie you to long-term contracts or commitments. It's simple: you load credits or viewing time into your account, and these are consumed as you enjoy the content. Reloading is easy and convenient, with multiple payment methods available on our platform for you to choose from.
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What if I don't like the service?
Unfortunately, once the service has been provided, returns are not possible. However, we fully trust that our service will captivate you completely, and we are confident that you'll choose to stay with us forever!
Our Plans
Choose the perfect package for your entertainment!
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Sports Plan
• 3 Simultaneous Screens.
• 500+ Sports Channels.
• 50 24/7 Channels.
• Chilean Channels.
• No Movies and Series Included.
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Premium Plan
• 3 Simultaneous Screens.
• 1,500+ Channels.
• 250+ Sports Channels.
• 7,000+ Movies.
• 700+ Series.
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Go Max Plan
• 3 Simultaneous Screens.
• 2,200+ Channels.
• 400+ Sports Channels.
• 10,000+ Movies.
• 1,200+ Series.
Zapeo TV & NoTV Play It Has Everything
Escape monotony with exciting series and movies updated daily.